How We Approach Strategic Org Design?

We help organisations design for growth and performance - from shaping the overall enterprise model to strengthening functions, building internal capability, and making change stick. Our work combines deep organisation design expertise with practical, on-ground support to help leaders align structure, people, and ways of working to deliver real business outcomes.

Enterprise Design

Enterprise Design

We work with leadership teams to design how the organisation should be shaped to deliver on strategy. Whether it's organising by product lines, customer segments, markets, or innovation portfolios. We help identify the right model to bring focus, flexibility, and speed. Our approach goes beyond structure, we reimagine roles, decision-making, and ways of working to build organisations that are future-ready and built for growth.

Functional Design

Functional Design

We support business and functional leaders in redefining the role of their functions — clarifying its mandate, capabilities, and operating model. This includes a clarifying decision rights, interfaces with business units, and designing fit-for-purpose service delivery models. The result is stronger partnerships, better alignment with strategic goals, and improved performance.

Capability Building

Capability Building

We offer core training programs, along with coaching and practical tools, grounded in Jay Galbraith's methodology enriched by insights from our day-to-day client work. Our goal is to build internal capability by equipping leaders and HR with a deep understanding of how strategy, operating models, decision rights, and talent collectively drive performance-not just how to design structures.

Org Activation

Org. Activation

We work with bussiness and HR leaders to embed the new operating model and organisation design into daily operations, translating elements like, decision rights, and accountability into real, lived practice . This means supporting leaders and teams in internalising new roles, shifting mindsets, and building the capabilities required to sustain change.

Framework

Organisation Design Framework

We believe organisation design should be smarter and pragmatic, never fixed in templates or pre-set models. Rooted in the Star Model and other leading frameworks, our approach is guided by a structured inquiry that creates solutions built for your organisation, not borrowed from somewhere else. We go beyond design on paper. From aligning intent to detailed bottom-up structures, to driving adoption and change, we stay with you through the journey to make it real and lasting.

We Work With Leaders Across Four Key Stages:

1.

Diagnose

Clarify Strategic Direction – What are we solving for? We align on business priorities, organizational challenges and define the critical capabilities needed to deliver the strategy.

2.

Architect

Design for Fit – What’s the right shape for the organisation? We shape the high-level choices across capabilities, org model, structure, governance, roles, and cross-functional linkages to enable strategic delivery.

3.

Detail

Detail the Design – How do we make the design real across the organisation? We translate the macro design into practical detail — including team structures, role charters, decision rights, metrics and interfaces — to ensure clarity and ease of execution on the ground.

4.

Activate

Activate, Sustain and Evolve – How do we bring it to life and keep it working? We support implementation through change planning, leadership alignment, and capability building — while enabling feedback loops and governance to adapt and evolve the design over time.

Case Studies

Ecommerce Growth

Redesigning the Operating Model to Drive Ecommerce Growth

Driving ~10% improvement in profitability by strengthening cash flows and scaling e-commerce profitably.

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Case Study 1

From Siloed to Integrated: Org Redesign for an Integrated Business Model

Supported a regional food solutions provider, serving aviation and commercial clients, in rethinking its organisation model following significant disruption...

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Case Study 2

Designing an Enterprise Operating Model for a Multi-Format Retailer

We supported a leading Southeast Asia-based Grocery, Health & Beauty retailer in designing a future-ready Enterprise Operating Model that...

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Case Study 3

Enabling Scalable Digital Growth for a Life Sciences Organisation

Partnered with a leading Asia-Pacific-based Life Sciences company to design a Digital Operating Model that could bring greater coherence...

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Case Study 4

Redesigning the HR Operating Model for a Regional Bank

Supported a leading regional bank in redesigning its HR Operating Model to align with a refreshed enterprise strategy and shifting workforce...

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